team-chat · customer-support · 0 triggers · 17 actions
Superchat is a unified messaging platform that enables businesses to communicate with customers across multiple channels, including WhatsApp, Instagram Direct, Facebook Messenger, Email, and more. Add Superchat to your Stream Deck workflows with guided setup for the connection details it needs.
Add Superchat to a workflow and pair it with a Stream Deck button to run it in one press — handy for team-chat tasks. Combine it with OBS, your Elgato tools, or any other app you connect to build a routine that fits how you work.
Browse all templatesSteps your workflow can perform in Superchat.
Create a new contact in Superchat with phone or email handles. Use this tool to register contact details before sending messages. You must provide at least one handle (phone or email). Optional fields include first name, last name, gender, and custom attributes (if predefined in your account settings).
Create a new template folder in SuperChat for organizing message templates. Template folders help organize WhatsApp and other messaging templates into logical groups (e.g., Marketing, Sales, Customer Support). Use this action before creating templates when you want to keep them organized.
Tool to delete a specific webhook by its ID. Use when you need to remove an obsolete or unwanted webhook subscription. First use SUPERCHAT_LIST_WEBHOOKS to retrieve the webhook ID, then use this action to delete it. Example: Delete webhook wh_UPYSN0Etofjl7lhhQ9yhL.
Retrieve a specific contact's details by ID. Returns the contact's name, handles (phone, email, social), custom attributes, and timestamps. Use this to look up contact information before sending messages or updating contact details. Example: "Get contact details for co_abc123" or "Fetch info for contact co_xyz789".
Retrieve metadata for a specific file by its ID. Returns file details including the file name, MIME type, API resource URL, and a temporary download link with expiration. Use this to get information about uploaded files before downloading or processing them.
Retrieve details of a specific user in the Superchat workspace by their user ID. Use this tool when you need to fetch profile information for a known user. Note: You can obtain user IDs by first calling the List Users action. Example user_id format: 'us_abc123xyz'
Lists all communication channels in your Superchat workspace. Channels represent different messaging mediums (WhatsApp, email, SMS, Telegram, Instagram, Facebook) through which conversations occur. Results are sorted by creation date (newest first) and can be paginated using 'limit', 'after', or 'before' parameters.
List all contacts in the Superchat workspace with cursor-based pagination. Use this tool to browse contacts, find contact IDs, or export contact data. Results are sorted by creation date (newest first).
Superchat is a unified messaging platform that enables businesses to communicate with customers across multiple channels, including WhatsApp, Instagram Direct, Facebook Messenger, Email, and more.
Create your Conductor Deck account: no credit card required.
Follow the setup prompts for Superchat. Conductor Deck handles the app authorization or required connection details inside the workflow builder.
Add a Superchat action to your visual workflow canvas. Configure the options you need, then connect it to other steps.
Sync your workflow to any Stream Deck button. Press once to trigger the entire sequence.
Sign up for free and start building Superchat workflows in minutes.