How do I connect Charla?

Sign up for Conductor Deck, then add a Charla step to a workflow on the visual canvas. The builder walks you through the connection it needs — an account authorization or the required keys — right inside the step. No separate setup or code.

Yes — Conductor Deck has a free tier you can build and run workflows on, with no credit card required. Paid plans raise the monthly run limits and add advanced features when you need them.

What's the difference between a trigger and an action?

A trigger is the event that starts a workflow — for example, a Stream Deck button press or an incoming event from a connected app. An action is a step the workflow performs once it runs. A workflow is one trigger followed by one or more actions.

Charla + Stream Deck

communication · customer-support · ai-chatbots · 0 triggers · 9 actions

Charla is a live chat and AI customer-support platform whose public API manages property contacts, conversation exports, and knowledge base articles and categories. Add Charla to your Stream Deck workflows with guided setup for the connection details it needs.

Build a Charla workflow — free See how it works

No code
Free tier
One Stream Deck press
Pairs with OBS & Elgato tools
OAuth & keys handled in-builder

Popular ways to use Charla

Add Charla to a workflow and pair it with a Stream Deck button to run it in one press — handy for communication tasks. Combine it with OBS, your Elgato tools, or any other app you connect to build a routine that fits how you work.

Browse all templates

Triggers & actions

Steps your workflow can perform in Charla.

Create Knowledge Base Article

Create a knowledge base article. Charla generates its URL slug from the title and may use it for chatbot training according to the property's AI settings. Defaults to a private draft.

Delete Knowledge Base Article

Permanently delete one knowledge base article by ID. This cannot be undone, and deleting an already-missing article fails.

Get Contact

Return one contact in the connected Charla property by UUID.

Get Knowledge Base Article

Return the full content and metadata of one knowledge base article by ID.

List Contacts

Return one page of contacts for the connected Charla property, ordered by most recently modified.

List Conversations

Export one page of conversations grouped by contact for the connected Charla property, including message history.

List Knowledge Base Articles

Return one page of knowledge base article summaries for the connected Charla property, newest first.

List Knowledge Base Categories

Return all knowledge base categories available in the connected Charla property.

About Charla

Charla is a live chat and AI customer-support platform whose public API manages property contacts, conversation exports, and knowledge base articles and categories.

communicationcustomer-supportai-chatbots

How to connect

Sign up for free

Create your Conductor Deck account: no credit card required.

Connect Charla

Follow the setup prompts for Charla. Conductor Deck handles the app authorization or required connection details inside the workflow builder.

Build a workflow

Add a Charla action to your visual workflow canvas. Configure the options you need, then connect it to other steps.

Assign to Stream Deck

Sync your workflow to any Stream Deck button. Press once to trigger the entire sequence.

Frequently asked questions

How do I connect Charla?: Sign up for Conductor Deck, then add a Charla step to a workflow on the visual canvas. The builder walks you through the connection it needs — an account authorization or the required keys — right inside the step. No separate setup or code.
Is it free?: Yes — Conductor Deck has a free tier you can build and run workflows on, with no credit card required. Paid plans raise the monthly run limits and add advanced features when you need them.
What's the difference between a trigger and an action?: A trigger is the event that starts a workflow — for example, a Stream Deck button press or an incoming event from a connected app. An action is a step the workflow performs once it runs. A workflow is one trigger followed by one or more actions.

Automate Charla with your Stream Deck

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