How do I connect Delighted?

Sign up for Conductor Deck, then add a Delighted step to a workflow on the visual canvas. The builder walks you through the connection it needs — an account authorization or the required keys — right inside the step. No separate setup or code.

Yes — Conductor Deck has a free tier you can build and run workflows on, with no credit card required. Paid plans raise the monthly run limits and add advanced features when you need them.

What's the difference between a trigger and an action?

A trigger is the event that starts a workflow — for example, a Stream Deck button press or an incoming event from a connected app. An action is a step the workflow performs once it runs. A workflow is one trigger followed by one or more actions.

Delighted + Stream Deck

forms-&-surveys · customer-support · 0 triggers · 13 actions

Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes, not weeks. No technical knowledge required. Add Delighted to your Stream Deck workflows with guided setup for the connection details it needs.

Build a Delighted workflow — free See how it works

No code
Free tier
One Stream Deck press
Pairs with OBS & Elgato tools
OAuth & keys handled in-builder

Popular ways to use Delighted

Add Delighted to a workflow and pair it with a Stream Deck button to run it in one press — handy for forms-&-surveys tasks. Combine it with OBS, your Elgato tools, or any other app you connect to build a routine that fits how you work.

Browse all templates

Triggers & actions

Steps your workflow can perform in Delighted.

Add Person to Autopilot Email

Add a person to Autopilot email or update their properties. Autopilot automatically schedules and sends recurring email surveys at the frequency configured in your Delighted account settings. Use this to enroll new people in automated email surveys or update custom properties for existing members. Note: Autopilot must be configured in your Delighted account before using this API.

Add Person to Autopilot SMS

Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS. Prerequisites: SMS Autopilot must be configured in your Delighted account before using this API endpoint. If not configured, the API returns a 422 error.

Create or Update Person

Tool to create or update a person and schedule a survey email. Use when you need to add a new person to Delighted, update existing person details, or schedule a survey with custom properties for segmentation.

Delete Person

Tool to remove a person and all associated data from Delighted. Use when you need to permanently delete a person's information. Deletion includes surveys, responses, properties, Autopilot membership, survey history, and unsubscribe/bounce status.

List People

Tool to retrieve all people for your account in creation order. Use when you need to list contacts, filter by email or phone number, or paginate through your people database. Supports cursor-based pagination via Link header and optional time-based filtering. Note: email and phone_number filters are mutually exclusive.

List Survey Responses

Tool to retrieve all survey responses for your account with pagination support and optional filtering. Use when you need to access survey feedback data, filter by date range, trend, person, or sort by creation/update time. Supports expanding person details and notes.

Delete Pending Survey Requests

Tool to remove all pending (scheduled but not yet sent) survey requests for a person. Use when you need to cancel all future surveys for a specific email address.

Get Autopilot Email Configuration

Tool to retrieve the current Autopilot configuration for email distribution. Returns configuration details including whether Autopilot is active, survey frequency, and timestamps.

About Delighted

Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes, not weeks. No technical knowledge required.

forms-&-surveyscustomer-support

How to connect

Sign up for free

Create your Conductor Deck account: no credit card required.

Connect Delighted

Follow the setup prompts for Delighted. Conductor Deck handles the app authorization or required connection details inside the workflow builder.

Build a workflow

Add a Delighted action to your visual workflow canvas. Configure the options you need, then connect it to other steps.

Assign to Stream Deck

Sync your workflow to any Stream Deck button. Press once to trigger the entire sequence.

Frequently asked questions

How do I connect Delighted?: Sign up for Conductor Deck, then add a Delighted step to a workflow on the visual canvas. The builder walks you through the connection it needs — an account authorization or the required keys — right inside the step. No separate setup or code.
Is it free?: Yes — Conductor Deck has a free tier you can build and run workflows on, with no credit card required. Paid plans raise the monthly run limits and add advanced features when you need them.
What's the difference between a trigger and an action?: A trigger is the event that starts a workflow — for example, a Stream Deck button press or an incoming event from a connected app. An action is a step the workflow performs once it runs. A workflow is one trigger followed by one or more actions.

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