Zoho Desk + Stream Deck

Tool to create a new contact in Zoho Desk with name, email, and other details. Use this action when you need to add a new contact to the system, such as when onboarding a new customer or registering a support requester. Returns the created contact with id and webUrl for downstream operations.

Tool to create a new Zoho Desk ticket with subject, description, department, and requester details. Use when you need to create a support ticket in Zoho Desk. Returns the created ticket with id and webUrl for downstream chaining.

Download a file attachment from a Zoho Desk ticket by attachment ID. Use this action when you need to retrieve a specific file that was previously attached to a ticket. Requires both the ticket ID and the attachment ID to identify the file to download.

Tool to fetch multiple contacts by their IDs using Zoho Desk's contactsByIds endpoint.

Tool to list all agents in the Zoho Desk organization with optional filtering and pagination. Use when you need to retrieve multiple agents, optionally filtered by status or confirmation state.

Tool to list contacts with filters and pagination. Use when you need to fetch contacts from Zoho Desk with optional filtering, sorting, or field selection.

List all ticket views in the Zoho Desk organization with pagination support. Views are saved filters that help organize and display tickets based on specific criteria. Use this action when you need to retrieve available views for filtering tickets, such as before calling the list tickets endpoint with a specific viewId.

Search across Zoho Desk modules including tickets, accounts, contacts, and tasks using keywords or phrases. Use this action when you need to find records across multiple modules or within a specific module based on search criteria. Returns matching results with pagination support.