customer-support · email · 0 triggers · 41 actions
SupportBee is a web-based email support tool that helps businesses organize their customer support emails efficiently. Add Supportbee to your Stream Deck workflows with guided setup for the connection details it needs.
Add Supportbee to a workflow and pair it with a Stream Deck button to run it in one press — handy for customer-support tasks. Combine it with OBS, your Elgato tools, or any other app you connect to build a routine that fits how you work.
Browse all templatesSteps your workflow can perform in Supportbee.
Tool to add a label to a ticket. Use when you need to categorize or tag a ticket with a specific label. The label must already exist in your SupportBee account before adding it to a ticket.
Tool to archive a SupportBee ticket by its ID. Use when you want to move resolved tickets to the archive.
Assigns a ticket to a team in SupportBee. Use when you need to route a support ticket to a specific team for handling. Note: If the ticket is already assigned to a team and a user, reassigning to another team will remove the user assignee.
Creates a new support ticket in SupportBee with a subject, content, and requester details. Use this action to: - Create tickets from customer inquiries or issues - Assign tickets to specific agents or teams during creation - Add tags and labels for better ticket organization - Include CC recipients to keep stakeholders informed The ticket will be created in an unanswered state and will appear in the inbox unless marked as spam.
Creates an internal comment on a ticket in SupportBee. Comments are private notes visible only to agents, not to customers. Use this to add internal notes, observations, or collaborate with team members on a ticket.
Create a reply to a support ticket in SupportBee. Replies are sent to customers via email and are visible to them. Use this when you need to respond to a customer's ticket with information, updates, or solutions. Provide the ticket ID and HTML-formatted content for your reply.
Permanently delete a trashed ticket from SupportBee. The ticket must first be moved to trash using the Trash Ticket action before it can be permanently deleted. Only admins can delete trashed tickets. This action is irreversible.
Retrieve all forwarding email addresses configured for the company. Use this tool to list the support email addresses that forward emails to SupportBee.
SupportBee is a web-based email support tool that helps businesses organize their customer support emails efficiently.
Create your Conductor Deck account: no credit card required.
Follow the setup prompts for Supportbee. Conductor Deck handles the app authorization or required connection details inside the workflow builder.
Add a Supportbee action to your visual workflow canvas. Configure the options you need, then connect it to other steps.
Sync your workflow to any Stream Deck button. Press once to trigger the entire sequence.
Sign up for free and start building Supportbee workflows in minutes.