Help Desk & Support · 0 triggers · 3 actions
Knowledge Management Platform Add Polly.Help to your Stream Deck workflows with guided setup for the connection details it needs.
Add Polly.Help to a workflow and pair it with a Stream Deck button to run it in one press — handy for help desk & support tasks. Combine it with OBS, your Elgato tools, or any other app you connect to build a routine that fits how you work.
Browse all templatesSteps your workflow can perform in Polly.Help.
Search a publication for articles by keyword or phrase. Returns matching articles with ID, name, slug, content snippet, schema elements (content blocks), and collection IDs. Use this as the first step when finding articles by topic — pass a returned article id to Get Article for full content, or a collections[].id to Get Collection to explore the collection it belongs to. View docs
Retrieve a collection by ID. Returns the collection's description, a lightweight article list (id, name, slug), and parent/child collection group relationships for hierarchy navigation. To find a collection ID: run Search Publication — each result includes collections[].id, or call Get Article and extract collections[].id. To get full content for a listed article, pass its id to Get Article. View docs
Retrieve full article content by ID. Returns the article's name, slug, schema elements (content blocks with render_type and content fields), custom fields, attachments, and the collection IDs it belongs to. Use after Search Publication to fetch complete content for a specific article. To explore a collection the article belongs to, pass a collections[].id to Get Collection. View docs
Knowledge Management Platform
Create your Conductor Deck account: no credit card required.
Follow the setup prompts for Polly.Help. Conductor Deck handles the app authorization or required connection details inside the workflow builder.
Add a Polly.Help action to your visual workflow canvas. Configure the options you need, then connect it to other steps.
Sync your workflow to any Stream Deck button. Press once to trigger the entire sequence.
Sign up for free and start building Polly.Help workflows in minutes.