How do I connect Help Scout?

Sign up for Conductor Deck, then add a Help Scout step to a workflow on the visual canvas. The builder walks you through the connection it needs — an account authorization or the required keys — right inside the step. No separate setup or code.

Yes — Conductor Deck has a free tier you can build and run workflows on, with no credit card required. Paid plans raise the monthly run limits and add advanced features when you need them.

What's the difference between a trigger and an action?

A trigger is the event that starts a workflow — for example, a Stream Deck button press or an incoming event from a connected app. An action is a step the workflow performs once it runs. A workflow is one trigger followed by one or more actions.

Help Scout + Stream Deck

Help Desk & Support · 7 triggers · 12 actions

Simple Customer Service Software and Education Add Help Scout to your Stream Deck workflows with guided setup for the connection details it needs.

Build a Help Scout workflow — free See how it works

No code
Free tier
Key press or app-event trigger
Pairs with OBS & Elgato tools
OAuth & keys handled in-builder

Popular ways to use Help Scout

Add Help Scout to a workflow and pair it with a Stream Deck button to run it in one press — handy for help desk & support tasks. Combine it with OBS, your Elgato tools, or any other app you connect to build a routine that fits how you work.

Browse all templates

Triggers & actions

Events that start your workflow automatically.

New Note Created (Instant)

Emit new event when a note is added to a conversation.

New Customer Reply (Instant)

Emit new event when a customer replies to a conversation.

New Customer Added (Instant)

Emit new event when a new customer is added.

New Conversation Created (Instant)

Emit new event when a new conversation is created.

New Conversation Assigned (Instant)

Emit new event when a conversation is assigned to an agent. View docs

New Agent Reply (Instant)

Emit new event when an agent replies to a conversation.

Conversation Status Updated (Instant)

Emit new event when a conversation has its status updated. View docs

About Help Scout

Simple Customer Service Software and Education

Help Desk & Support

How to connect

Sign up for free

Create your Conductor Deck account: no credit card required.

Connect Help Scout

Follow the setup prompts for Help Scout. Conductor Deck handles the app authorization or required connection details inside the workflow builder.

Build a workflow

Add a Help Scout action to your visual workflow canvas. Configure the options you need, then connect it to other steps.

Run it from a key, or let events fire it

Sync your workflow to a Stream Deck button, or skip the button: Help Scout triggers can start it automatically when events happen.

Frequently asked questions

How do I connect Help Scout?: Sign up for Conductor Deck, then add a Help Scout step to a workflow on the visual canvas. The builder walks you through the connection it needs — an account authorization or the required keys — right inside the step. No separate setup or code.
Is it free?: Yes — Conductor Deck has a free tier you can build and run workflows on, with no credit card required. Paid plans raise the monthly run limits and add advanced features when you need them.
What's the difference between a trigger and an action?: A trigger is the event that starts a workflow — for example, a Stream Deck button press or an incoming event from a connected app. An action is a step the workflow performs once it runs. A workflow is one trigger followed by one or more actions.

Automate Help Scout with your Stream Deck

Get started free View pricing

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